FIELD SERVICE

Machine Tool Automation’s on-site service arm has service vehicles on the road, with the technicians fully equipped to  provide realistic response times to address emergency breakdowns and on-site service and support.

The service teams includes electrical trade technicians to cover a wider range of faults, making the support available as a genuine 1 stop coverage.

The MTA technician has access to MTA’s large network of suppliers ,  developed over the years, to ensure the all important downtime factor is kept to a minimum. The supplier support network, developed here in NSW and also interstate, ensures that special support such as Siemens or Rexroth is only a phone call away , and can be actioned well within their response times.

Parts & materials research & sourcing is carried out at the MTA home offices , and in the field via the MTA tech’s. We ensure that the parts supply meets our own high quality and standards, and achieving original OEM specifications and performance capabilities.

The MTA Field Service group provides on-site service and support :

  • Emergency Breakdowns – Call out , analysis & repair on-site. Electro – Mechanical repairs.  Assembly remove and transport to MTA support factory as required. Source and supply parts. Co-ordinate special site visits e.g. Siemens, Rexroth.
  • Programmed Preventative Maintenance – Custom or standard maintenance checklists generated, pre determined frequency of maintenance visits,  periodic short interval to 12 monthly comprehensive service visits.
  • Laser Alignment – machine leveling, calibration ( ADI- Thales ). Accuracy & Alignment testing.
  • CNC trouble shooting – prior to CNC control support.
  • Safety Guarding , Elevated Walkways – Consultancy re machine guarding, operator walkways, electrical interlocks. To Aust Standards. In house welding and fabrication to welding certifications. Handrail systems to AS standards
  • MTA Technician Certification : Mechanical & Electrical Trades. Toolmaking .     Electrical disconnect / Reconnect.   RailCorp Rail Safety Induction (RIW).  OHS General Induction Construction (Green/White Card).  Airside Driving licences  (SACL  Airport & terminal ) . Vehicle Authority to use Airside (SACL). Forklift. MSDS & SWMS as required.